Warranty Policy

All egg-shaped chairs purchased from our website come with a 1-year (12 months) warranty against manufacturing defects.

Coverage:

• The warranty covers defects in materials or workmanship that are not caused by misuse, alterations, or accidental damage.
• It does not cover normal wear and tear, water damage, or physical damage caused by the user.

Claim Process:

• If your item is eligible for warranty, please contact our support team at support@eggchairs.co.nz.

• The item must be returned to our warehouse at:
  29D Cartwright Road, Kelston, Auckland 0602

• We require a minimum of 14 days to process repairs or replacements.

Replacement / Refund:

• Depending on the issue, a replacement or refund may be issued after inspection.

• Refunds are processed using the original payment method and may take up to 7 business days to appear.

We recommend reading and understanding our warranty policy before purchasing. For any questions or assistance, our customer support team is happy to help.

Contact Info:

Egg Chairs NZ

Address: 29D Cartwright Road, Kelston, Auckland 0602, New Zealand

Phone Number: +64 9 884 0257

Email: support@eggchairs.co.nz

Business Hours: Monday -Friday, 9:00 AM to 5:00 PM (NZST)